The Funky Surfer Team aim to provide you with a Great Online Shopping Experience!
If for any reason your item is not suitable you are more than welcome under the Distance Selling Regulations to cancel your Order within 14 Days of purchase for a full Refund.
For Returns No need to Contact us simply…
You are more than welcome to Return you Item(s) for a full refund within 28 Days of Purchase.
Just complete the Returns Slip included in your Order and pop back into the Post to us at:
Funky Surfer Store
20 Montrose Avenue
Once received the Team aim to process your Request within 24/48 Hours as quickly as possible for you.
As above you are more than welcome to ex-change your Item(s) within 28 days of purchase subject to stock availability.
Just pop your details and preference on your Return/Ex-change Slip and return as above and the Team will arrange the rest for you!
If for any reason you would like to contact the Team regarding your ex-change do not hesitate to drop us an Email and we will do our best to help!
The Return Cost for any Item returned back to us is to be met by the Customer.
We do recommend using the Lowest Cost Postage Option that does provide Proof of Delivery and would recommend:
- Royal Mail Standard Delivery
- My Hermes Delivery Service
Faulty & Warranty Returns
In the unlikely event that an item purchased is damaged or faulty please return to the Team as instructed above and once received the Team will arrange your refund or ex-change as per your preference stated!
If you have a general question query or need a buying guide just get in touch with the Team as above and we will do our best to help out!